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Privacy Policy

FACTS

What does SouthTrust Bank, N.A. do with your personal information?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depends on the product or service you have with us. This information can include:

  • Social Security number
  • Account Balances
  • Payment history
  • Credit history
  • Checking account information
  • Wire transfer instructions

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial institutions need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons SouthTrust Bank, N.A. chooses to share; and whether you can limit this sharing.

 Reasons we can share your personal info

Does SouthTrust Bank, N.A. Share? 

Can you limit this sharing? 

For our everyday business purposes:
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

No

For our marketing purposes:
to offer our products and services to you

No

We Don't Share 

For joint marketing with other financial companies:

No

We Don't Share 

For our affiliates' everyday business purposes:
information about your transactions and experiences

No

We Don't Share

For our affiliates' everyday business purposes:
information about your creditworthiness

No 

We Don't Share

For non-affiliates to market to you:

Yes

Yes

 To limit our sharing

Please Note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.
However, you can contact us at (361) 449-1571 

Questions?

 

Call (361) 449-1571 

How does SouthTrust Bank, N.A. protect my personal information?

 

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

 

We also maintain other physical, electronic, and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.

How does SouthTrust Bank, N.A. collect my personal information?

We collect your personal information, for example, when you:

  • Open an account
  • Give us your contact information
  • Pay us by check
  • Give us your wage statements
  • Provide your mortgage

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only:

  • sharing for affiliates' everyday business purposes—information about your credit worthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies.
SouthTrust Bank, N.A. does not share with our affiliate.

Non-Affiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.
Non-affiliated companies we share with can include Insurance Companies

Joint Marketing

A formal agreement between non-affiliated financial companies that together market financial products or services to you.
SouthTrust Bank, N.A. doesn't jointly market