Online Privacy Policy

First National Bank does not collect identification information from users visiting this web site or using our Internet Banking system. However, we do collect usage information to determine frequency and duration of access to this site. In addition, the Internet Banking System tracks the number of transactions entered by customers. All of this information is used to create summary statistics for our site and to help the bank determine better ways to service our customer's needs.

Information submitted to the bank through e-mail or through the submission of applications is used internally to process requests and respond to customer email. This information is not distributed or sold to other organizations.

Notice To Verde Checking Account Holders

Recently the carrier of your accidental death insurance coverage that is tied to your Verde checking account has changed. The new company is AXIS Insurance Company. AXIS’s coverage will match the current coverage design and benefits amount. However, since the carrier has changed, Verde customers need to be given access to a new insurance certificate. To receive a new certificate of insurance please contact Members Headquarters at 1-877-227-3123 or log into your Members Headquarters discount web site to obtain a copy. Your log on information is on the Gold card you received with your new account information.

Online Security

Never click on suspicious links in emails, tweets, posts, nor online advertising. Links can take you to a different website than their labels indicate. Typing an address in your browser instead of clicking a link in an email is a safer alternative.
Only give sensitive information to websites using encryption so your information is protected as it travels across the Internet. Verify the web address begins with “https://” (the “s” is for secure) rather than just “http://”. Some browsers also display a closed padlock.
Do not trust sites with certificate warnings or errors. These messages could be caused by your connection being intercepted or the web server misrepresenting its identity.
Avoid using public computers or public wireless access points for online banking and other activities involving sensitive information when possible.
Always “sign out” or “log off” of password protected websites when finished to prevent unauthorized access. Simply closing the browser window may not actually end your session.
Be cautious of unsolicited phone calls, emails, or texts directing you to a website or requesting information.

General PC Security

Maintain active and up-to-date antivirus protection provided by a reputable vendor. Schedule regular scans of your computer in addition to real-time scanning.
Update your software frequently to ensure you have the latest security patches. This includes your computer’s operating system and other installed software (e.g. Web Browsers, Adobe Flash Player, Adobe Reader, Java, Microsoft Office, etc.).
Automate software updates, when the software supports it, to ensure it’s not overlooked.
If you suspect your computer is infected with malware, discontinue using it for banking, shopping, or other activities involving sensitive information. Use security software and/or professional help to find and remove malware.
Use firewalls on your local network to add another layer of protection for all the devices that connect through the firewall (e.g. PCs, smart phones, and tablets).
Require a password to gain access. Log off or lock your computer when not in use.
Use a cable lock to physically secure laptops, when the device is stored in an untrusted location.

Passwords

Create a unique password for all the different systems you use. If you don’t then one breach leaves all your accounts vulnerable.
Never share your password over the phone, in texts, by email, or in person. If you are asked for your password it’s probably a scam.
Use unpredictable passwords with a combination of lowercase letters, capital letters, numbers, and special characters.
The longer the password, the tougher it is to crack. Use a password with at least 8 characters. Every additional character exponentially strengthens a password. Avoid using obvious passwords such as:

  • your name
  • your business name
  • family member names
  • your user name
  • birthdates
  • dictionary words
Choose a password you can remember without writing it down. If you do choose to write it down, store it in a secure location.